Aesthetic clinic websites & automation
Websites, consultation booking and an AI assistant for aesthetic clinics and med spas in the US and UK, built so enquiries from Instagram and your site become booked consultations.
- Consultations booked with a deposit
- Instagram and WhatsApp answered in one place
- Rebooking reminders timed to each treatment
WhatsAppWhere clinics lose bookings
Common gaps in how enquiries are handled, and what we set up to close each one.
Now: Instagram and WhatsApp messages wait hours for a reply.
We set up: An assistant that answers on every channel at once and offers a consultation.
Now: People ask about a treatment, then go quiet.
We set up: Follow-up messages that bring them back to book, timed by you.
Now: Consultations are booked without a deposit, and some people never arrive.
We set up: Deposits taken at booking through your payment provider.
Now: Clients forget to rebook when a treatment wears off.
We set up: Rebooking reminders timed to each treatment.
Now: Before and after photos sit on a phone with no record of consent.
We set up: Galleries your team manages, with written consent recorded for each photo.
Now: Treatment pages are thin, so visitors cannot tell who will treat them.
We set up: A page for every treatment and practitioner, with prices from and aftercare.
Treatment pages that book consultations
Visitors want to know what a treatment involves, who carries it out and what it costs before they enquire. We build those pages, put booking on each one, and your team updates them without a developer.
What you get
- A page for every treatment with prices from, downtime and aftercare
- Practitioner profiles with their qualifications
- Before and after galleries with consent recorded
- Packages, memberships and gift cards where your system sells them
- Location pages built for local search
Illustrative design. Your site uses your own photos, colours and wording.
Consultations with a deposit
Clients choose a treatment and a time, pay a deposit and get a confirmation with what to expect. The diary stays in the booking system you already use.
What you get
- Online booking linked to your clinic software
- Deposits or card details taken at booking
- Your cancellation policy shown and agreed before payment
- Pre-treatment and consent forms sent with the confirmation
- Bookings routed to the right practitioner or location
Deposit amounts, timing and cancellation rules are yours to set; we connect them to your payment provider.
Booking connections
- Zenoti
- Mindbody
- Boulevard
- Phorest
- Vagaro
- Pabau
- Jane
Each system sets its own access rules, and some need a particular plan or the vendor’s approval, so we check yours before we quote. Not listed? Your booking link or widget still works on the new site.
Every message answered
One assistant answers on your website, WhatsApp and Instagram from your own treatment pages and prices, then offers a consultation. Questions about suitability go to your practitioners.
What you get
- Answers on prices from, downtime and aftercare
- Instagram and WhatsApp messages in one inbox
- Consultation booking inside the conversation
- Medical and suitability questions passed to a practitioner
- Every conversation saved for your team
Illustrative inbox. Replies and handoff rules are agreed with your team before launch.
Rebooking that runs itself
Messages go out at the right moment after each visit, without anyone remembering to send them. You choose the wording and the timing for every treatment.
What you get
- Reminders with a reschedule link
- Aftercare instructions the day after treatment
- Rebooking reminders timed to each treatment
- Follow-ups for consultations that did not book
- A review request after each visit
If your clinic software already sends reminders, we connect to it rather than sending twice.
One client, start to finish
Where each piece above does its job.
Finds you
Sees your post or searches locally.
Asks a question
The assistant answers on Instagram or your site.
Books
Chooses a time and pays a deposit.
Arrives ready
Forms done and a reminder the day before.
Rebooks
Aftercare now, a rebooking reminder later.
Careful intake, busy inboxes
Two of our projects already do the jobs a clinic relies on most.
What our clients say
Julien DelagrangeFounder, Contemporary Art Issue
Milestone 1 delivered and explained in plain language I could follow. Kashif thinks critically about the product, not just the task, and even proposed a better approach at no extra cost. Clear, swift, honest, constructive: five stars!
Sandy LynchAuthor, Piano Spark Method
Kashif is the best! From the very beginning he took the time to explain in depth what the site needed, and suggesting further important improvements which I had overlooked. His knowledge is top notch. If you're looking for a highly-rated, trustworthy developer to fix technical issues on your site, Kashif comes highly recommended.
Jennifer ConnollyFounder, A Well Styled Life
Muhammad has been amazing, and his knowledge is impressive. He assessed what I needed right away and fixed everything quickly and thoroughly. I can't recommend him highly enough. A delight to work with.
Careful with client information
We agree what is collected, where it is kept and who can see it before anything is built.
- Forms ask only for what the treatment needs
- The assistant never gives medical advice
- Photos shown only with written consent on record
- US clinics: tools chosen with HIPAA in mind where it applies
- UK clinics: information handled under UK GDPR
- Access limited to the staff who need it
Before you start
Do you build websites for both aesthetic clinics and med spas?
Yes. We shape the website around your services, practitioner information, locations and consultation process. Your team approves the treatment descriptions, images and policies before publication.
Can you connect our existing clinic software?
We review your booking, payment and customer systems before promising a connection. Where a supported integration exists, we scope it; otherwise we can use booking links or route enquiries to your team.
Can you automate deposits and reminders?
Where your booking and payment providers support it, we can connect deposit requests, confirmations and reminders. Your clinic sets the amounts, timing and cancellation rules, and we test the workflow before launch.
Can the assistant recommend treatments?
We scope it for administrative support and clinic-approved information. Treatment recommendations, eligibility and suitability decisions remain with your practitioners. Questions outside its agreed scope are handed to your team.
Can you handle Instagram and WhatsApp enquiries?
We can connect supported business accounts and set up agreed routing and replies. Account access, platform requirements and any channel charges are checked during scoping, before we commit to the integration.
Will this replace our clinic management software?
It does not have to. We usually begin with your existing systems and improve the website and enquiry journey around them. A custom internal application would be a separate, clearly scoped project.
How are price and ongoing costs agreed?
Defined website or automation work gets a written scope and fixed price. Complex integrations may start with paid discovery. Platform subscriptions, message usage, hosting and ongoing support are listed separately.
How do you handle client information?
We agree what the enquiry needs to collect, who can access it, where it is stored and when it is removed. Your clinic’s privacy and security requirements are part of discovery, rather than a blanket promise attached to the website.
Explore WordPress websites, custom web applications and AI chatbot development, or see what we build for dental clinics, cleaning companies and home service businesses.
What would help your clinic?
Share your website, current systems and the work you want to improve.