Dental websites & automation
Websites, online booking and an AI assistant for dental practices in the US and UK, built so new patients can book at any hour and reception spends less time on the phone.
- Online booking linked to your practice software
- New patient forms filled in before the visit
- An assistant that answers at any hour
Where practices lose patients
Common gaps in how enquiries are handled, and what we set up to close each one.
Now: Calls after hours go to voicemail, and the patient books somewhere else.
We set up: An assistant on your website and WhatsApp that answers at any hour and takes the booking request.
Now: New patients fill in paper forms in the waiting room.
We set up: Online forms sent with the booking confirmation, completed before they arrive.
Now: Patients forget appointments and the chair sits empty.
We set up: Text and email reminders before each visit, with an easy way to reschedule.
Now: Patients due a check-up never hear from you.
We set up: Recall messages at the interval you set, linked straight to booking.
Now: Enquiries arrive by phone, email, WhatsApp and Facebook, and some are missed.
We set up: One inbox for every channel, so reception sees what still needs a reply.
Now: The website looks dated and rarely shows up in local search.
We set up: A fast, mobile-friendly site with a page for each treatment and location.
A site that books patients
Most patients choose a dentist on their phone. We build a fast site that answers their first questions and keeps booking one tap away, and your team updates it without a developer.
What you get
- A page for every treatment, from check-ups to implants
- Team profiles that help nervous patients choose
- Fees, insurance and payment plans explained plainly
- Location pages with hours, map and parking, built for local search
- Online forms for new patients and urgent requests
Illustrative design. Your site uses your own photos, colours and wording.
Booking at any hour
Patients pick a time on your site and the booking reaches your practice software or reception. Where your system allows it, they see live availability and the slot is held straight away.
What you get
- Online booking linked to your practice software
- Live availability where your system offers it
- Confirmations by text and email, with forms attached
- Deposits for longer treatments through your payment provider
- Bookings routed to the right location or clinician
Where your software only offers a booking link, the request goes to reception to confirm.
Booking connections
- Open Dental
- NexHealth
- Dentrix Ascend
- Dentally
- CareStack
Each system sets its own access rules, and some need a particular plan or the vendor’s approval, so we check yours before we quote. Not listed? Your booking link or widget still works on the new site.
WhatsAppQuestions answered day and night
An assistant answers from your own practice information on your website, WhatsApp and Instagram, and hands over to reception for anything clinical or urgent.
What you get
- Answers on hours, fees, insurance and parking
- Booking requests taken at any hour
- Urgent requests passed to your team the way you choose
- Clinical questions always go to a person
- Every conversation saved for reception to see
Illustrative conversation. Replies and handoff rules are agreed with your team before launch.
Reminders that run themselves
Messages go out at the right moment without anyone at the desk remembering to send them. You choose the wording and the timing.
What you get
- Appointment reminders by text and email
- Recall messages when a check-up is due
- A review request after each visit
- Follow-ups for treatment plans not yet booked
- A monthly summary of where new patients came from
If your practice software already sends reminders, we connect to it rather than sending twice.
One patient, start to finish
Where each piece above does its job.
Finds you
A local search lands on your treatment page.
Asks a question
The assistant answers, even late at night.
Books
Picks a time and fills in forms online.
Turns up
A reminder the day before keeps the slot.
Comes back
A review request now, a recall later.
Careful intake, busy inboxes
Two of our projects already do the jobs a practice relies on most.
What our clients say
Julien DelagrangeFounder, Contemporary Art Issue
Milestone 1 delivered and explained in plain language I could follow. Kashif thinks critically about the product, not just the task, and even proposed a better approach at no extra cost. Clear, swift, honest, constructive: five stars!
Sandy LynchAuthor, Piano Spark Method
Kashif is the best! From the very beginning he took the time to explain in depth what the site needed, and suggesting further important improvements which I had overlooked. His knowledge is top notch. If you're looking for a highly-rated, trustworthy developer to fix technical issues on your site, Kashif comes highly recommended.
Jennifer ConnollyFounder, A Well Styled Life
Muhammad has been amazing, and his knowledge is impressive. He assessed what I needed right away and fixed everything quickly and thoroughly. I can't recommend him highly enough. A delight to work with.
Careful with patient information
We agree what is collected, where it is kept and who can see it before anything is built.
- Forms ask only for what the visit needs
- The assistant never gives clinical advice
- US practices: tools chosen with HIPAA in mind, with business associate agreements where needed
- UK practices: information handled under UK GDPR
- Access limited to the staff who need it
- A written note of what is stored, where and for how long
Before you start
Can you work with our current dental practice software?
We first check how your system accepts enquiries and bookings. If it supports the connection you need, we scope an integration. Where access is limited, we can use its booking link or send requests to reception without replacing your practice software.
Can the AI confirm appointments automatically?
Only where the booking system provides reliable availability and a supported way to create appointments. Otherwise, the assistant collects a request for reception to confirm. We agree that distinction before the build.
Can you rebuild the website without changing our booking system?
Yes. A dental website project can keep your existing booking provider. We review the current pages and links, build the replacement on a private test copy and agree the launch with you.
What can the chatbot answer?
Routine administrative questions from information your practice approves, such as opening hours, location and the booking process. Clinical advice, symptoms and urgent concerns should go through the routes set by your clinical team.
What about patient information?
Before choosing the systems, we agree what information the workflow needs, who can see it, where it is stored and how long it is kept. We minimise what an enquiry collects and review your privacy and security requirements during discovery.
How much does a dental website or automation project cost?
We price the website and integrations around your scope. Defined work gets a fixed quote; complex system connections may need paid discovery first. Hosting, licences, messaging charges and support are identified separately.
Do you support US and UK dental practices after launch?
Yes. We work remotely with practices in both markets. WordPress care plans and separately scoped application or chatbot support are available after launch.
Explore WordPress websites, custom web applications and AI chatbot development, or see what we build for aesthetic clinics and med spas, cleaning companies and home service businesses.
What would help your practice?
Share your website, current systems and the work you want to improve.