AI chatbot development
AI chatbots for US and UK businesses, answering from your own content on your website, WhatsApp and Instagram, with a clear route to a person when needed.
Customers answered day and night
For teams answering the same questions all day. The chatbot answers from your own pages and price lists, and hands over to a person when it should.
What you get
- Answers on your website, WhatsApp and Instagram
- Replies from your own prices and policies
- A person takes over when it matters
- New leads sent straight to your CRM
Hatchium AI is our own chatbot platform.

WhatsApp
- Website chat
AI replies
Hatchium AI
Customer support and sales on the web, WhatsApp and Instagram, answered by AI that uses each business’s own content.
We designed, built and run Hatchium AI ourselves. It connects business content, customer conversations and store information, with a shared inbox for the people handling support.
- One shared inbox for website chat, WhatsApp and Instagram
- Chatbots that answer from each business’s own content
- Abandoned cart recovery and automatic follow-ups
- Courier and store integrations
- Laravel
- PHP
- MySQL
- Redis
- OpenAI
From your brief to launch
- 1
Tell us what you need
Fill in the quote form or send a brief. We reply by email, usually with a few questions.
- 2
Written scope, fixed price
You get the deliverables and the price in writing first. A large project starts with a short paid discovery.
- 3
Built on a private test copy
You see the work as it takes shape and approve it before anything goes live.
- 4
Launch and look after
We launch, hand over notes your team can follow, and stay on through a care plan if you want one.
What to know before you start
What does an AI chatbot development project include?
We agree the questions the chatbot should handle, connect your approved content, set up the channels in scope and test replies and handoff with your team. Store, CRM and other connections are scoped around the information and actions you need.
Can you connect a chatbot to our website and WhatsApp?
Yes. We can set up website chat and WhatsApp support, with Instagram where needed. We check account access, channel requirements and any approval steps before agreeing the scope.
Does the chatbot use our own business information?
Yes. The chatbot answers from the pages, policies, documents and other sources you approve. We agree who keeps those sources current and which questions should go to your team.
Can a person take over the conversation?
Yes. We define the handoff points with you, including requests to speak to a person and questions outside the agreed scope. Your team handles those conversations through the agreed support workflow.
Can you connect orders, lead forms and our CRM?
We can build those connections where your systems provide the access needed. During scoping we check what information can be read or changed, who may access it and when a person must approve an action.
Will you build a custom chatbot or use Hatchium AI?
We recommend the approach after reviewing your requirements. Hatchium AI is our own platform and can suit a supported setup; a custom integration is scoped separately. You own custom code we write for you, while platform subscriptions and third-party licences remain separate.
What does it cost, and are there monthly fees?
Defined setup and integration work gets a written scope and fixed price. Complex work may start with paid discovery. Platform subscriptions, AI usage, channel charges and ongoing support are identified separately before you approve the work.
Do you support businesses in the US and UK?
Yes. MeshPros works remotely with businesses in the United States and United Kingdom. We agree the chatbot content, support workflow and launch checks with the engineer leading your project.
Have a project in mind?
Share what you need to build or improve. We will agree the scope and the right next step with you.
